Note; Between each step please try scanning a product barcode to see if the issue has been resolved.

  • Reboot the PC
  • Scan the pairing barcode on the cradle
  • Disconnect the cable at the bottom of the cradle. The cable has an end like a telephone cable with a plastic clip. Please plug it back in.
  • Disconnect the cradle cable from the PC end and plug it into a different USB port
  • While the LI4278 is in the cradle:
    1. Pull and hold the LI4278 trigger for approximately 20-30 seconds
    2. A red led light should start blinking on the LI4278 signaling that it started re-initializing/resetting
    3. While resetting the scanner should emit power-up beeps
    4. After the LI4278 resets release the trigger and remove it from the cradle
    5. Scan the pairing barcode on the cradle
  • Disconnect the battery from the bottom of the barcode scanner temporarily and then plug it back in. You will need a Philips head screwdriver to disconnect the battery.